Jordan USAID Community Engagement Program


USAID Community Engagement Program

The USAID Community Engagement Project (USAID CEP) is a $50 million, five-year activity implemented by Global Communities in partnership with the Jordan River Foundation (JRF). The Project operates in 20 communities across the Governorates of Irbid, Mafraq, Tafileh, and Ma’an. The goal of USAID CEP is to leave behind stronger, more cohesive and resilient partner communities. This is being achieved by working through and building the capacity of community enhancement teams (CETs) and municipal and local governments to establish community engagement mechanisms that will be sustained beyond the life of the project. Utilizing these mechanisms as dialogue platforms to assist communities in engaging with each other and connecting to their municipalities and local government entities, USAID CEP will leave behind communities capable of:

  • Engaging in a continuous, conflict-sensitive, participatory process of community-driven identification and prioritization of stressors
  • Developing immediate and long-term solutions by accessing available resources through collaboration and partnerships with relevant stakeholders
  • Utilizing effective and transparent communication mechanisms in support of increased community cohesion


COMPONENT 1: Community Engagement
USAID CEP works with community members to identify and prioritize community stressors and plan solutions to alleviate them. To ensure that, community members elect representatives to community enhancement teams (CETs) that work with municipalities, local governments and the private sector to manage projects and develop long-term plans that address their communities’ stressors.

COMPONENT 2: Networking
Networking activities are envisioned to increase community cohesion by helping build sustainable networks sand relationships among USAID CEP’s stakeholders and partners to continue developing solutions to address community stressors.

COMPONENT 3: Conflict Management & Mitigation
USAID CEP builds the capacity of partner communities to identify existing and emerging stressors and proactively address them in a conflict-sensitive manner. In addition, USAID CEP tracks on-going trends at the local level, and designs activities targeted to address emerging issues.

USAID CEP on Youth and Gender Empowerment

USAID CEP uses a gender mainstreaming approach to reduce gender inequality, create more opportunities for women and youth, and empower women and youth in their communities through developing youth and gender-focused projects and initiatives in each community. Additionally, CETs include women and youth to ensure they have equitable representation in community activities.

USAID CEP Success Stories

manualUSAID CEP Supports the Ministry of Interior to Draft First Decentralization Manual
When the Government of Jordan (GOJ) passed the new decentralization law in November 2015, the USAID Community Engagement Project (CEP) had a unique opportunity to contribute. Building on its experience implementing community engagement activities across four governorates, USAID CEP offered its expertise to the Local Development Department (LDD) of the Ministry of Interior (MOI). Through extensive collaboration, the two partners worked to embed community engagement methodology within key decentralization procedures. Read more here.

health clinicWorking Together to Improve Public Health in Wasateyeh
The sudden influx of Syrian refugees put significant pressure on the already strained health services in Wasatyeh. As the health care service providers struggled to serve a 20% increase in population, the quality of services deteriorated and tensions in the community rose. Poorly equipped health centers started referring patients to the regional hospital, but those who could afford the transportation costs faced long waiting periods. In response, the Wasateyeh community enhancement team (CET) worked with the Directorate of Health (DOH) to develop a comprehensive project to help improve health service provision and alleviate this community identified stressor. Read more here.

tafilehTafileh Town Unites Against Drugs
Hid, Tein, and Mansoura (HTM), a community of 6,000 in Tafileh, identified drugs and negative youth behaviors associated with a lack of avenues for positive engagement as a key threat facing the community. For Ruqaya Badareen, a member of the HTM Community Enhancement Team (CET), the threat hit a little too close to home. “My son came home shocked one day. A man had offered him drugs, saying they’d make him feel good. My son understands the danger, so he refused, but drugs almost entered my home” Ruqaya said. Read more here.

gymBseira Women’s Gym: Much More Than Just Exercise
"During all dialogue sessions related to the women’s sector, all I remember is women repeatedly saying, ‘We wish we had a gym,’” said Siham Rofou, a member of the Bseira community enhancement team (CET), a group of community volunteers working with the USAID Community Engagement Project (CEP). “The lack of a gym poses a significant challenge for women here, since social norms and culture prevent us from exercising in public and offer very limited opportunities to socialize,” she added. In a society where the majority of women are housewives, this can lead to significant social isolation. Read more here.

DuriehServing No’aimeh, My New Home
Durieh Neqdeli is only 25 years old, but she has already experienced a lot. Five years ago her parents made the difficult decision to leave their home in Syria and move the family to the safety of Jordan. With five children in tow, the Neqdelis found refuge in No’aimeh, a small community in Irbid City. They arrived with nothing, but full of hope for a fresh start. “We were the fiftieth family to arrive into a small community,” recalls Durieh. ldquo;At first, we were not fully accepted, which is understandable. But those who accepted us treated us like family and more,” continued Durieh, still emotional about the generosity of the community members. Read more here.

soccer field

As Jordan Hosts Syrian Refugees, Youth Find Security in Recreation
The Hashemite Kingdom of Jordan hosts approximately 660,000 registered Syrian refugees, and its census records reflect a population increase of 1.4 million since the beginning of the Syrian crisis in 2011. Over 80 percent of the refugees live outside of camps, in Jordanian communities throughout the country. Read more here.

Al Sarhan

Turning on the Lights in Al Sarhan
One of the most pressing needs expressed by the community of Al Sarhan was the installation of street lighting in the area, in order to minimize car accidents and petty crime. With a grant from USAID CEP, the town implemented the "Enhancement of Al Sarhan Infrastructure" project which consisted of 11 different interventions including the installation of new lighting units on high priority streets. Read more here.

child play center

Al Khansa’a Puts Smiles on Children’s Faces
Providing children with a safe place to play, explore, and interact with others enhances a child’s feeling of belonging and contributes to healthy development. The small town of Ein Al Beyda lacked common spaces and playgrounds for children and their families. To address this challenge, the Al Khansa’a Association for Social Development established an indoor play center for children with the support from USAID CEP. Read more here.

Al Hassa

Quick Mitigation to Flood Damage in Al Hassa
Last fall, the Al Hai Al Gharbi neighborhood in Al Hassa, Tafileh experienced unprecedented amounts of rainfall and flooding. Community members faced a potential disaster. Fortunately, for the residents of Al Hassa an in-kind grant from USAID CEP was used to fund the "Al Hassa Enhancing Infrastructure Services Project" which meant the community had the equipment and training they needed to respond to the flood damage quickly and help start on the road to recovery. Read more here.


Municipality of Ramtha: Working Hand in Hand with Communities
The recent influx of Syrian refugees has placed a significant strain on the Municipality of Ramtha and its ability to provide waste management services to the community. In particular, the inability of the municipality to keep up with trash collection was a great source of tension and discontent among the residents. Working together with the community, and with support from USAID CEP, the Municipality of Ramtha implemented a plan to solve their sanitation problem. Read more here.

Bseira school

Community-Led Project Results in Safer School for Bseira Students
The location of the Bseira Mixed Primary School was both a blessing and a curse. The striking location, in the heart of a beautiful mountainous landscape, made the students vulnerable to accidents due to steep ravines, as well as the surrounding wildlife. With assistance from USAID CEP, theBseira community, along with the local government and businesses, join to together to build a fence to protect the playground and make improvements to the school grounds and surrounding area. Read more here.


Yehya and his Ambitious Journey
As a young man with a disability, Yehya felt hopeless much of time. He struggled to find employment that would utilize his talents and help give meaning to his life. Today, however, he is gainfully employed at a garment factory. Through a special leadership training for people with disabilities, Yehya found the help and support he needed to succeed and now has dreams for the future. Read more here.

healthcare center

Al-Seeleh Healthcare Center: Enhancing Medical Services for Local Communities
Already struggling to meet the needs of its patients, the Al-Seeleh Healthcare Center was put under even further strain to the influx of refugees and displaced people resulting from the Syrian conflict. With a grant from USAID CEP, residents working with the healthcare center staff and local government agreed to rehabilitate the center and enhance the basic medical services and equipment. As a result of the rehabilitation and improvements, the center is able to better serve the Al-Seeleh community and has also improved the workplace environment for the center’s staff. Read more here.


Bseira Nursery: Providing a Safe Environment for Children and Job Opportunities for Local Women
Before the Bseira Nursery opened, many working mothers in Bseira struggled to find a safe, affordable daycare option for their children. Unlicensed home nurseries, which were considered expensive and sometimes unsafe, were often the only option for these families. Through USAID CEP’s Rapid Grants initiative, the Bseira Charitable Association was able to establish a licensed child care and early childhood development center. At the same time, the nursery created job opportunities for qualified teachers and babysitters. Read more here.

clean up

"Hand in Hand for a More Beautiful Ramtha"
The recent influx of Syrian refugees has placed a significant strain on the Municipality of Ramtha and its ability to provide trash collection services to its community members. To help alleviate the trash issue, the municipality and community leaders launched the “Hand in Hand for a More Beautiful Ramtha” clean-up campaign. Nine schools and more than 500 students and teachers alone were mobilized to participate in the clean-up effort. The campaign has had a lasting impact, helping to change the way young people look at their surrounding and encouraging them to take pride in their neighborhood. Read more here.